Payments
How and when to pay for your group booking
Once the details of your booking have been agreed we normally ask for a a deposit of 30% within 2 weeks in order to confirm. The balance then falls due 2 months ahead of your arrival. This can be varied by arrangement.
Paying for your group booking
Sheldon comprises 3 separate legal entities (the charity and 2 wholly-owned subsidiary companies – Sheldon Ltd and Sheldon Lane Ltd). It’s really helpful for us if your payment lands in the correct bank account. Please check your invoice or the payment details section of your booking confirmation email to see which entity to pay. If in any doubt please give us a ring on 01647-252752 before making the payment.
If your invoice says Sheldon Ltd
- Cheques should be made payable to Sheldon Ltd
- For card payments use this link https://pay.sumup.io/b2c/QS4D6XRH
- For bank transfer (BACS) payments, please also email a remittance advice to accounts@sheldonretreat.com with your group name and arrival date.
- Account name: Sheldon Ltd
- Sort code: 20-30-47
- Account number: 30434000
If your invoice says Sheldon Lane Ltd
- Cheques should be made payable to Sheldon Lane Ltd
- For bank transfer (BACS) payments, please also email a remittance advice to accounts@sheldonretreat.com with your group name and arrival date.
- Account name: Sheldon Lane Ltd
- Sort code: 20-87-94
- Account number: 13333256
- Card payments can be made over the phone on 01647-252752 during office hours
“The communication is always clear, kind and honest and as a result my expectations are managed in a professional way. I absolutely love coming to Sheldon and appreciate the love that the team has shown me and my guests over the years.”
Karen Johnston